Administration/Office Support
Description: Key Purpose
This role falls within the Health Forensic department and reports to the Deputy General and Divisional Manager. The successful candidate will be required to investigate all issues pertaining Healthcare fraud.
Key Outputs The successful job applicant will be responsible for, but not limited to, the following broad job functions:
• Investigating allegations of fraud
• Doing administrative tasks
• Following up on leads regarding allegations of fraud
• Conducting investigations into all aspects pertaining to fraud
• Instituting measures to prevent fraud
• Confronting perpetrator/s and taking necessary action where applicable
• Analyzing data to identify possible fraudulent trends i.e. coding, drugs analysis etc.
• Collecting, evaluating and handling of evidence
• Ability to identify fraudulent/suspicious practices
Competencies
• Plans activities and projects well in advance and takes account of possible changing circumstances
• Easily establishes good relationships with customers and staff
• Ability to communicate clearly and concisely
• Focuses on customer needs and satisfaction
• Probes for further information or greater understanding of a problem
• Assertive
• Takes initiative and works under own direction
• Keeps emotions under control during difficult situations
• Diplomatic
• Handling of probes for investigative purposes
Qualifications & Experience
Must have a Matric
Applicants must have at least 1-2 years experience healthcare in Fraud.
Please email CV to nadine@careerssa.co.za Location: Sandton Experience: 1 to 2 years Salary: Negotiable Career Level: Mid Career (More than 2 years experience) Job Type: Permanent Skills Required: Essential
Forensic Auditing
Medical and/or Forensic background
Knowledge of Medical Aid
Good understanding of claims and NHRPL coding
Excellent understanding of life/healthcare investigations
Good understanding of healthcare legislation
Detective or investigative experience - advantage
Computer Literacy
Microsoft Office including Excel and Outlook |
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Description: •Provide administration support to the Company's Sales department
•Standardize reporting requirements for the company and sales team
•Work closely with the various Finance departments, aligning objectives and procedures according to Finance requirements
•Maintain and distribute daily sales updates
•Process weekly reports, per Account Executive and cumulative by retailer and category
•Process tester orders
•Update debtors list and store telephone numbers
•Assist AE’s with processing consultant allocations
•Release brand orders i.e S1 and miscellaneous
•Manage store operational procedures, lists, consultants details etc
•Maintenance of equipment within the brand, notifying relevant department of faults
•Co-ordinate all internal sales meetings
•Maintenance of the Sales team’s leave book
•Liaison between AE’s and Beauty Advisors
•Complete cheque requisitions e.g. 100% Red Square employees and deliveries
•Submit and log RGA’s
•Update AE’s in trays, couriers and itineraries
•Assist with preparing store visit books for Head office visitors
•Assist NSM with presentations for Retailer Strat sessions
•Responsible for consolidation and weekly feedback from AE to the NSM
•Responsible for Truworths OTB
•Process Truworths stock orders at least twice a month
•Process Stuttafords orders
•Ensure all HR paperwork is signed by the National Sales Manager and submitted to HR or Payroll for processing, includes timesheets, new employee details etc
•Store commissions- consolidate and submit
•Responsible for tracking orders, on stock and tester orders via AS400 to resolve queries.
•Update target sheet set-ups and adjustments
•Update and distribute quarterly targets to stores by 15th of prior month.
•Responsible for BA uniform orders
•Work with AE’s to monitor and consolidate incentives for BA’s
•Key liaison between Head Office, Account Executives and Counter staff
•Maintains daily/weekly/monthly sales figures
•Assist with compiling and maintaining all sales reports
•Type and distribute correspondence letters to sales team
•Take minutes of sales meeting
•Provide general admin support to Account Executives
•Manage all incoming sales calls, faxes, emails and queries
Skills Required: •Grade 12
•Experience in analysis of data/ report writing
•Experience in Qlickview
•Minimum 3 years Sales Admin experience
•Knowledge and understanding of the cosmetics and/or retail environment will be an advantage
•Computer literacy – Advanced MS Word, Excel and Outlook
Key Personal Characteristics (where applicable)
-Maintain high level of confidentiality
-Deadline orientated
-Ability to work under pressure
-Detail orientated
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Description: Handles administration running provide secretarial support to Training Facilitators at all times, customer service to all internal and external clients, Supervise administration and check portfolio for all coordinators. Portfolio Wealth Management / Long Term, Short Term and Long Term Learnership Programmes and qualifications, skills programmes and other training
• To exceed customer expectations at every interface
• Attention to detail
• to provide skills and knowledge for both internal and external clients.
• Apply the INSETA or other MOU SETA accreditation requirements
• Course material to NQF Unit standard where possible
• Accountable for running of portfolio and as a result contribute to the success
• To use marketing opportunities to grow customer base
• Delivery of service as per deadlines Skills Required: Matric
Certificate in Office Support
Administration or related certificate
Or Diploma
2-3 years experience in an Administration or secretarial role
Good Knowledge of MS Office Suite
Excellent Communication skills (written & verbal)
Time Management
Excellent telephone manner
Deadline driven
Numerical ability
Excellent typing skills and speed
Customer Focus
Adaptability
Team Player |
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Description: -To administer a Retirement Annuity
-Update monthly contributions for those members that contribute on a monthly basis on Compen
-To provide monthly reports to the Trustees for the monthly Trustee Meetings
-Liaising with the Stock Broker with regards to the purchase and sale of Shares
-Managing the 4 bank accounts that the Fund has
-Prepare quarterly financial data for the bookkeeper
-Allocating quarterly returns to the members
-Paying of claims on a quarterly basis
-Issuing if Benefit Statements annually
-Attending to members telephonic queries
Skills Required: Qualified candidates must have:
•A minimum of 5 years EB administration experience
•Experience in the calculation of investment returns
•Ability to communicate with high net worth individuals
•Demonstratable skill in the use of excel
•Matric maths and proven mathematical ability
•Proven ability to work alone, accurately, without supervision
•Proven written communication skills
•Compen experience will be an advantage
•Previous RA experience will be an advantage |
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Description: Prepare documentation and supporting reconciliations to ensure the Company accounts are paid accurately and timely. Be deadline and objective driven.
Ensures Customer and Market Growth
• Customer service contact for customers, head office and field employees for the below areas:-
• cash book payables
• Travel and expense reimbursement matters.
• Local petty cash requirements.
• Foreign exchange cash requirements.
• Manage and monitor bank balances and bank movments.
• Investigate and answer payment related queries – fostering strong relationships
• Handle return queries from suppliers and field managers.
• Keep abreast of company payment related policies, local tax legislation and related changes.
• Communicate with Finance Manager on internal and external issues
Manages Operational effectiveness
• Monitor prompt return of invoices distributed for authorization.
• Ensure all payment requirements as listed above, are approved appropriately.
• Timely accounts filing.
• Process payments monthly ensuring accurate data entry.
• Collate and check invoices for payment run.
• Comply with Accounts Payable procedures, i.e. Approval and cheque signatory levels.
• Reconcile all General ledger accounts related to local and foreign petty cash requirements and forex advances.
• Daily review of bank balances and recording of transactions.
• Reconciliation of bank accounts on a monthly basis, ensuring all entries are accounted for and queries followed up quickly.
• Ensure that payments made are in accordance with company policy.
• Assist with the formation of procedure and processes to meet Sarbanes Oxley requirements.
• Monthly accruals on all unpaid cash book vendor payment requests to ensure expenses are accounted for and liabilities raised, in appropriate month.
Improves Business Processes
• In discussion with financial accountant review, recommend and implement system improvements, in conjunction with the Finance Manager.
• In discussion with financial accountant review, recommend and implement processes and systems for identified control deficiencies in the management of the companies’ assets, in conjunction with the Finance Manager.
• Ensure all business activities conducted comply with legal and ethical standards.
• Assist with the formation of procedure and processes to meet Sarbanes Oxley requirements.
Skills Required: Other
Required Education and Experience
• Computer literate – Word, Excel, Outlook,
• 2-4 yrs experience in the accounts payable/cash book function
• General accounting knowledge.
• Ability to communicate & negotiate with suppliers
Required Language
• English
The ideal candidate would be positive, participative self-confident with a high level of energy and pace.
Key Personal Characteristics (where applicable)
• Excellent communication skills – able to inform people at all levels of changes, updates and issues and deal with difficult people.
• Ability to work independently and as part of a team.
• Ability to work with people at all levels (both internal and external) – thereby fostering excellent customer relationships.
• Smoothly handles multiple demands, shifting priorities and rapid change – ability to prioritise.
• Excellent organization, time management and follow up skills.
• Excellent eye for detail – precise analysis of figures (analytical and numeric skills)
• Fast and accurate data entry.
• Analytical and innovative; seeks out fresh ideas from a variety of sources.
• Works with others towards shared goals - collaborates and shares information.
• Can identify potential problems and opportunities both in the short and long term.
• Is able to identify critical concerns and prioritize. |
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Description: Principle Objectives
Oversee a pre-selected portion of Local accounts payable and Overseas payable division, ensuring Company accounts are paid accurately. Oversee the asset process from budget to disposal, ensuring compliance and control of company’s assets. Be deadline and objective driven.
Ensures Customer and Market Growth
• Customer service contact for all head office and field employees on accounts payable and asset queries.
• Investigate and answer creditor and asset queries.
• Investigate statements – accounts up to date; reconcile and prepare payments.
• Keep abreast of legislation and related changes
• Communicate with Finance Manager on internal and external issues
• Maintain solid relations with all external bodies.
• Provide internal support for JDE purchasing.
Manages Operational effectiveness
Local Accounts Payable
• Reconcile creditor statements as required.
• Monitor prompt return of invoices distributed for authorization.
• Match purchase orders to invoices – ensure correct pricing and quantities ordered against invoices and purchase orders are correctly matched and processed by month end. Get approval for amounts above POS.
• Timely accounts filing.
• Process creditors for month end ensuring accurate data entry.
• Collate and check invoices for payment run.
• Comply with Accounts Payable procedures, i.e. Approval and cheque signatory levels.
• Assist with the formation of procedure and processes to meet Sarbanes Oxley requirements.
• Assist with reconciliation of sub-ledger to general ledger on a monthly basis.
• Reconcile, Process and payments of customs agents and freight company invoices
Overseas Accounts Payable
• Process all foreign currency 3rd party vendor invoices.
• Payments of all foreign currency 3rd party vendors, within terms of trade.
• Ensure all payments are properly authorised as per company policy and procedures.
• Ensure legislation and bank requirements are met in terms of payments and related documents.
Capital Assets of the Company
• Manager and control annual budget process
• Comply with asset procedure, both in terms of local and global policies.
• Monitor ongoing purchases of capital assets.
• Ensure correct recording of capital assets, both physically and in terms of the asset register.
• Review and maintain asset register on an ongoing basis.
• Compile monthly and annual asset reports, both for management, auditing and tax purposes.
• Comply with management and statutory requirements
• Timely update of the asset register.
• Ensure correct handling of process when cost sharing asset purchases with retailers.
• Assist with the formation of procedure and processes to meet Sarbanes Oxley requirements
• Ongoing and proactive interaction with the brands and overhead departments regarding the management of their “individual asset registers”.
Improves Business Processes
• Review, recommend and implement new and improved accounts payable systems and processes in conjunction with the Finance Manager.
• Review, recommend and implement processes and systems and control deficiencies in the management of the companies assets with the Finance Manager.
• Assist with the formation of procedure and processes to meet Sarbanes Oxley requirements.
Skills Required: Other
Required Education and Experience
• Computer literate – Word, Excel, Outlook, PowerPoint
• 2-4 yrs experience in accounting clerical function
• Ability to communicate & negotiate with suppliers
Required Language
• English
The ideal candidate would be positive, participative self-confident with a high level of energy and pace.
Key Personal Characteristics (where applicable)
• Excellent communication skills – able to inform people at all levels of changes, updates and issues and deal with difficult people.
• Ability to work independently and as part of a team.
• Ability to work with people at all levels (both internal and external).
• Smoothly handles multiple demands, shifting priorities and rapid change – ability to prioritise.
• Excellent organization, time management and follow up skills.
• Excellent eye for detail – precise analysis of figures (analytical and numeric skills)
• Fast and accurate data entry.
• Analytical and innovative; seeks out fresh ideas from a variety of sources.
• Works with others towards shared goals - collaborates and shares information.
• Can identify potential problems and opportunities both in the short and long term.
• Is able to identify critical concerns and prioritize. |
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Description: Our client is the largest independent and privately owned insurance group in South Africa. A single brand with both Short-Term and Life Insurance licences, infrastructure and capabilities and has an excellent opportunity for a Key Account Manager with Retail experience.
Qualification(s)
· Degree a must
Work Experience
· Minimum 5 years experience in similar role, 3 of which must have been in a management role
· Proven application of key account management principles
· Proven track record of delivering on projects and managing a P&L line
Knowledge
· Understanding of retail
· Understanding of strategy
· Strong execution/project management skills
· Strong relationship management background
· Sound knowledge/understanding of direct and viral marketing techniques (an advantage)
· Knowledge of mass market environment
· Insurance knowledge
Skills
· Computer literacy with strong Excel
· Strong analytical and quantitative/numeric skills
· Planning and organising skills
· Strong communication skills (verbal and written)
· A combination of initiation and integration skills
· Excellent interpersonal skills
· Professionalism
· Strong sense of judgement
· Completer finisher
· Accurate high quality work output
· Resourcer
Personal Qualities
· Ability to work without supervision
· Ability to manage upwards
· Ability to work under pressure, fast and accurate
· Flexible
· Driver
· Tenacity
· Innovation and Initiative
· Assertiveness
· Decisive
· Problem analysis
· Client Sensitivity
Job Specification
Please submit your applications to Denise at ***email***
Context:
· Business acumen
· Execution of initiatives and projects
· External stakeholder relationship management
· Internal stakeholder management
· Understanding of Marketing
· Life & Short Term Insurance (an advantage)
· Reports to Joint Venture Management & Advisory Board
Customers:
· Joint Venture partner
Suppliers External partner
Service Provider
HSS
Rretail team
Central Marketing team
New Business Team
Acturial Team
Legal and Compliance Team
Accountable for P&L targets and maintenance of the Joint Venture business
Responsible for the execution of 5yr strategy and day to day operations of the business
Accountable for the implementation of the strategic projects in the business
Portfolio Management support
Accountable for delivery of projects with internal support teams i.e. legal, compliance, actuarial, marketing
Handle client queries passed through to portfolio
Monthly & quarterly reporting (financial, claims and operational) - internal & external
Adhoc Projects including sponsorship projects management
Assist in Marketing and Sales strategy implementation
Oversee process improvement initiatives for the Joint Venture relationship
Improve and monitor trend analysis (underwriting and operating business information)
· Assist in New business proposals / presentations Skills Required: Context:
· Business acumen
· Execution of initiatives and projects
· External stakeholder relationship management
· Internal stakeholder management
· Understanding of Marketing
· Life & Short Term Insurance (an advantage)
· Reports to Joint Venture Management & Advisory Board
Customers:
· Joint Venture partner
Suppliers External partner
Service Provider
HSS
Rretail team
Central Marketing team
New Business Team
Acturial Team
Legal and Compliance Team
Accountable for P&L targets and maintenance of the Joint Venture business
Responsible for the execution of 5yr strategy and day to day operations of the business
Accountable for the implementation of the strategic projects in the business
Portfolio Management support
Accountable for delivery of projects with internal support teams i.e. legal, compliance, actuarial, marketing
Handle client queries passed through to portfolio
Monthly & quarterly reporting (financial, claims and operational) - internal & external
Adhoc Projects including sponsorship projects management
Assist in Marketing and Sales strategy implementation
Oversee process improvement initiatives for the Joint Venture relationship
Improve and monitor trend analysis (underwriting and operating business information)
· Assist in New business proposals / presentations
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Description: Key Outputs
The successful applicant will be responsible for but not limited to the following broad job functions:
• Prepare, review and check daily cash and unit reconciliations in multiple currencies
• Monitoring control accounts and balancing to client accounts
• Management accounting at product level in USD and Rands each month
• Calculate, confirm and execute daily forex requirements
• Calculate, confirm and execute daily trade instructions
• Prepare and post daily journal entries in multiple currencies
• Reporting to management on defects and problems encountered
• Identify and fix human/system generated errors or bugs leading to reconciling differences
• Assisting with system enhancements
Competencies•
Analysis and Problem assessment skills
• Planning and orginisation
• Tolerance for stress
• Tenacity
• Ability to work to and manage deadlines, working overtime over year and month ends
• Able to operate in a pressurised environment
• Ability to plan, organise and control own work effort
• Ability to communicate effectively both verbally and in writing
Skills Required: Qualifications & Experience•
Matric and recognised Accounting degree is essential
• Completed article’s would be beneficial
• Minimum of 4 years experience in Fund/Investment accounting is essential
• Minimum of 3 years experience in an accountant role is essential
• Extensive experience in preparing and checking offshore reconciliations is required
• Extensive experience in offshore fund provider trade processing is required
• Accounting and reconciliation in multiple currencies, dealing with forex transactions and different reporting currencies is essential
Computer Knowledge
• MS Excel – Proficient
• MS Word – Basic level
• Good user knowledge of a unitised client liability management system, preferably Compass
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Description: This individual would be responsible ensuring the availability and functionality of identified learning technologies. They would be required to support, train and encourage end users and to optimise and improve usage of the learning technologies. They would also be required to provide project administration support within the training environment in line with project requirements
Key Outputs:
The successful candidate will be required to but not limited to the following key outputs:
•Perform learning technology system administration and support
•Take ownership for the relationship between the department and learning technologies
•Ensure competent users of learning technologies
•Ensure continuous and optimum use of learning technologies
•Training/Coaching users on system and processes
Perform Support
•Error resolution
•Manage security roles and domains
•Manage e-learning content deployment
•Design and develop learning technology training reports and material
•Ensure content availability
•Ensure processes exist and are used.
•Co-ordinate customizations and upgrades
•Continuously improve learning technology support
•Recording minutes of meetings and then project planning each project role out
•Compiling and sending out project communications to the project teams, project owners and impacted parties
•Generation of management reports relating to project delivery.
Competencies:
The successful candidate must demonstrate the following competencies:
•Strong organization skills
•Well developed business writing and verbal skills
•Analytical and problem solving skills
•Time management and planning skills
•Diligence
•Attention to detail
•People skills
•Integrity and honesty
•Takes initiative and work under own direction as well as take responsibility for actions, projects and people.
•Probes for further information or greater understanding of a problem.
Skills Required: Qualifications & Experience:
Essential:
•Matric
•Project Management qualifications is a must
•Min 5 years training experience
•Min 3 years LMS experience
•Extensive Learning experience in SABA technology qualification (LMS)
•Experience in setting up e-learning support structures
•E-learning administration and support
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Description: CONTEXT
•Based in Johannesburg
•Administration of business across different products on different licenses (Life and Short Term)
•Products, Systems, Processes and Procedures
•Reporting to Team Leader who in turn reports to the Administration Manager
•Liaison with all internal service providers
•Team focused
•Operational environment
CUSTOMERS
•IT, Admin, Sales, Actuarial, Claim Assessors
•Policyholders/clients
•Insurers and re-assurers
•Service providers and suppliers countrywide
•Internal clients
•General Insurance Industry
•Legal Department
OUTPUTS
•Ensure accurate and timeous settlement of risk claims in accordance with processes, procedures, reinsurance treaties, administration agreements and service level agreements.
•Preparing of claims experience data when required.
•Ensures that scheme data is clean and accurate at all times, by performing regular validations and addressing non conformaties as soon as possible.
•Ensures that standards are maintained in accordance with processes, procedures, reinsurance treaties, administration agreements and service level agreements.
•Processes scheme installations in accordance with processes, procedures, reinsurance treaties, administration agreements and service level agreements.
•Processes annual scheme revisions/renewals timeously, including identifying schemes for renewal, obtaining and processing data, reconciling and paying broker commission, issuing annual policy documents and policy schedules and renewal packs, in terms of business processes.
•Reconciles monthly receipts by inspecting and checking data and updating scheme records, member records and underwriting, where applicable.
•Preparing and issuing of invoices for annually paid schemes in accordance with processes and procedures.
•Identify schemes where premiums are outstanding, and issues credit control letters in accordance with processes, procedures, reinsurance treaties, administration agreements and service level agreements.
•Processes scheme terminations, recovers commission, outstanding premiums, and ensures termination provisions are adhered to.
•Encode / add new entrants and movements on schemes by checking the rules for eligibility before coding data onto the computer system, and processing of underwriting, where applicable.
•Issue benefit statements as per service level agreements on risk funds where applicable.
•Preparing of conversion option quotes when required.
•Prepare administration reports on risk funds for administration meetings, or for partner or Third Party Administration meetings.
•Deals with clients / brokers / Sales Consultants and internal specialist departments through correspondence, telephone, e-mail, faxes.
•Ensures that workflow system is maintained and updated at all times.
•Assists management to control the costs of running the department by not abusing the use of company assets such as stationery and telephones, and by finding alternative methods which increase efficiencies or reduce costs.
•Participates in various meetings and contributes to the discussions and decisions of the team and department from a servicing strategy perspective.
•Resolve queries and complaints
•Participates in UAT testing when required
COMPETENCE
KNOWLEDGE
•Strong understanding of financial industry
•PC literate
•Administration experience in a claims and policy administration environment of more than 2 years
SKILLS
•Analytical
•Patience and tolerance
•PC Skills (Word, Excel, Outlook)
•Excellent interpersonal skills
•Excellent communication (written and verbal)
•Customer Service Skills
PERSONAL QUALITIES
•Integrity
•Organisational skills
•Good interpersonal skills
•Able to work under pressure
•Reliable
•Achievement driven
•Well organized
•Results and Action orientated
•Ability to deal with stressful environment and situations
•Well groomed
•Ability to present to various stakeholders
•Ability to engage and build relationships with stakeholders from different cultural and language backgrounds
Job Type: Permanent Skills Required: EXPERIENCE
•At least 2 years Insurance experience.
QUALIFICATIONS
•Minimum COP
•Any other Insurance related qualifications would be an advantage |
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